A D3 section is often rejected not because containment was missing, but because nothing in the report proves it happened. “All stock sorted, no further issues” is a status, not evidence. This page is a checklist of the records a customer quality engineer commonly expects to see behind each D3 claim. Requirements differ by customer, so check the supplier manual too. For what counts as containment versus a permanent fix, see 8D corrective action vs containment ; for example actions to choose from, see 8D containment actions examples .
Evidence 1: a quantity ledger for every location
One table, one row per location, filled for every place suspect product could be: your plant (WIP and finished goods), your warehouse, in transit, the customer’s stock, and the field or end users where relevant. Each row needs four numbers, not one.
- Quantity suspect (from shipping and stock records for the suspect lots or dates)
- Quantity checked
- Quantity found NOK
- Quantity still open, with the reason
- A location marked “not affected” with the record that shows why, for example the last shipment date or lot list
A reviewer checks that the numbers add up: suspect = checked + open. If the ledger only shows NOK counts, it can’t show that nothing was missed.
Evidence 2: the sort method and its own detection capability
- Which characteristic was checked, with which method, gauge or fixture, and the acceptance criterion
- Proof the method can find the defect: a challenge with known bad parts, boundary samples, or a gauge suited to the tolerance
- Who sorted (your team, the customer, or a sorting service) and the work instruction they used
- For visual checks: lighting, magnification, and the limit sample used
Zero NOK from a method that was never challenged is weak evidence. Record the challenge result next to the sort result.
Evidence 3: the clean point and how it is marked
- The first good lot, date code, serial or production time, as a value the customer can look up
- Why that point is clean: the fix or added check in place from then, with its date
- How known-good parts are marked on the label or packaging, and a photo of the marking
- How many shipments carried the marking before the 8D was sent
Evidence 4: results records you can attach
- Sort sheets per location with date, shift, quantity and result
- Added inspection records, shift by shift, for the period containment runs
- NOK parts: tagged, segregated and held for D4 analysis, with their location
- Photos or measurement data of a sample of NOK parts
Evidence 5: an owner and dates for each action
Every containment row names one owner (a person or role, not “Quality”), the start date, and the planned review date. Missing owners and open-ended dates are common reasons for a Conditional or Reject outcome from the customer.
Evidence 6: the exit criteria for ending containment
- The condition for stopping, written before you stop: for example, the permanent action is verified in D6 and a defined number of lots after it passed the added check
- Who agrees to end it, if the customer must be told or must agree
- The date it ended and the last record of the added check
See D6 verification of effectiveness for the data that usually supports removing containment.
Before you send: a quick D3 self-check
- Can a reader find every location in one table, with numbers that add up?
- Is there one record that shows the sort method finds the defect?
- Is the clean point a value the customer can look up in their own stock?
- Does every action have an owner, a start date and a review date?
- Is the condition for ending containment written down?
If any answer is no, add the record or say when it will follow. A dated gap is easier to accept than a missing one.
Not sure your D3 evidence is enough? Get a free Accept / Conditional / Reject advisory that names missing containment evidence, before you send.
8D Gate is a free pre-send readiness advisory. It doesn't replace the customer's decision. We don't store your 8D body in our database; you can delete anytime. Anthropic processes the text for the review.
Illustrative examples from different sectors
These examples are fictional. Replace every value with your own records.
- Automotive stamping: suspect 4,800 brackets across plant, warehouse, two trucks and the customer; ledger shows 4,800 checked, 37 NOK; height gauge challenged with 5 known bad parts, 5 of 5 found; clean point lot 2841, green dot on label.
- Electronics (PCBA): suspect boards located by serial range; AOI program changed and challenged with seeded defect boards; boards already in the field listed separately, with the customer deciding on field action.
- Medical device components: suspect lots placed on quality hold in the ERP, with a screenshot of the hold status; full dimensional check with records per lot; exit criterion agreed in writing.
- Food packaging: seal-strength test on retained samples per production hour; pallets in the customer’s warehouse labelled and quarantined by pallet ID.
Want a one-page list for the whole report? The free printable 8D / D4 checklist (PDF) covers D1–D8. The free 8D checklist page explains each check.
FAQ
- Is this a list of containment actions?
- No. For actions to choose from, see the containment actions examples page. This page lists the evidence that shows the actions happened and worked.
- When can containment end?
- Usually after the permanent action is verified and the agreed exit criteria are met. Some customers require notice or agreement first, so check their requirements.
- What does 8D Gate check?
- It gives a pre-send readiness check on the 8D text: an Accept / Conditional / Reject advisory with missing evidence and questions. It isn’t a customer decision. The review tool is v0.1: it reviews English 8D reports, and the interface and report are in English. Templates are also available in German, Czech and Polish.
Free pre-send readiness check
Before the 8D goes out, run the text through the free supplier 8D readiness check.
Paste text or upload PDF, DOCX, or Excel. You get an Accept / Conditional / Reject advisory, a score, section ratings, missing evidence, and questions to close gaps, with a PDF download. It is a pre-send readiness check for your team, not a customer decision.
8D Gate is a free pre-send readiness advisory. It doesn't replace the customer's decision. We don't store your 8D body in our database; you can delete anytime. Anthropic processes the text for the review.
Get the free 8D / D4 checklist
Keep the one-page version ready for the next complaint. It covers D1–D8 and goes deeper on containment, D4 root cause, and verification.
Get the free 8D / D4 checklist